Terms of Service
Last updated: April 13, 2026
These Terms of Service govern your use of the Textile Poms website. By accessing this website, submitting an inquiry, placing a reservation deposit, requesting an invoice, or otherwise using our services through the website, you agree to these Terms.
1. Eligibility and Use of Website
- You must be at least 18 years old to submit an adoption inquiry, place a reservation deposit, or enter into a transaction through this website.
- You agree to provide accurate and complete information when contacting us, submitting a comment, or making a payment.
- You may not use this website for unlawful, fraudulent, abusive, or misleading purposes.
2. Puppy Listings and Availability
We make reasonable efforts to keep puppy listings, pricing, availability, and descriptions current. However, availability may change without notice, and a puppy shown on the site may become unavailable before a reservation is completed and confirmed.
We reserve the right to correct pricing, listing, typographical, image, or description errors at any time, including after an inquiry has been submitted.
3. Deposits, Reservations, and Payments
- A reservation deposit is used to reserve a specific puppy and is applied toward the final adoption fee.
- Based on the current website and FAQ language, reservation deposits are non-refundable unless Textile Poms expressly agrees otherwise in writing.
- A puppy is not considered reserved until payment is successfully completed and confirmed.
- Remaining balances may be collected separately, including through a Stripe-hosted invoice.
- If a remaining balance or other required amount is not paid by the stated deadline, we may cancel the reservation and offer the puppy to another customer, subject to any separate written agreement.
4. Stripe Payments
Payments initiated through this website are processed by Stripe or other designated third-party payment providers. By submitting a payment, you authorize the applicable payment provider to process the transaction.
Textile Poms is not responsible for outages, processing delays, bank delays, card issuer decisions, fraud reviews, or other issues caused by third-party payment providers.
5. Pickup, Delivery, and Timing
- Pickup, delivery, and handoff arrangements must be coordinated directly with Textile Poms.
- Delivery fees, when applicable, are separate from the puppy price unless expressly stated otherwise.
- Timing estimates for adoption, pickup, transportation, or delivery are estimates only and may change for health, weather, travel, or scheduling reasons.
6. Right to Refuse or Cancel
Textile Poms reserves the right to refuse service, decline a reservation, cancel a transaction, limit quantities, or decline to complete an adoption if we believe doing so is necessary for the wellbeing of the puppy, the safety of our business, compliance with law, suspected fraud, inaccurate information, or any other legitimate business reason.
7. Website Content and Intellectual Property
All text, photographs, branding, graphics, and other content on this site are owned by or licensed to Textile Poms and may not be copied, reproduced, distributed, or used without prior written permission.
8. Comments and User Submissions
If you submit comments, messages, or other materials through the website, you agree that they may be reviewed, moderated, removed, or displayed by Textile Poms. You must not submit unlawful, abusive, defamatory, deceptive, spammy, or infringing content.
9. Disclaimer of Warranties
This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.
10. Limitation of Liability
To the fullest extent permitted by law, Textile Poms will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity arising out of or relating to your use of this website, your inability to use the site, or any payment or reservation transaction made through the site.
11. Indemnification
You agree to indemnify and hold harmless Textile Poms from claims, losses, liabilities, damages, and expenses arising out of your misuse of the website, violation of these Terms, or violation of any law or rights of another person.
12. Changes to Terms
We may revise these Terms from time to time. Updated Terms become effective when posted on this page unless otherwise stated.
13. Contact
Questions about these Terms may be sent through our Contact Form.